✓ To our customers we promise:

To uphold the highest standards in professional diagnosis, service, and repair by employing

the best professional personnel and using state-of-the-industry equipment and quality parts.

To offer valid written estimates, keeping the customer aware of changes in the repair process.

To maintain a sense of personal Obligation to our customers.

To maintain methods to resolve customer complaints.

✓ To our employees we promise:

To encourage ongoing training.

To be personally committed to a quality repair environment.

To manage our businesses in a professional, informed manner.

✓ To the automotive industry we promise:

To uphold the highest standards of our industry.

To attempt to correct abuses within our automotive community.